Site Security

Site Security

We understand that you may have concerns about security on the internet. Our site uses a secure server in our on-line ordering process to protect your payment card or official order information. Every transaction we process is also checked by our fraud control team to validate the authenticity and validity of your payment card as well as indicators of possible fraudulent use. In the unlikely event of fraudulent or unauthorised use of your payment card by someone else to purchase goods from us on our server we will refund to you any money received by us as a result but only if you have notified your payment card issuer and us in writing

Security Direct Safe Ordering

Once you have completed the selection of products you wish to purchase you may proceed to place an order. As soon as you approach the payment section of the site your browser will go into secure mode. Data relating to your order and your personal and payment card details will all pass to our server in an encrypted format. As soon as you have finished ordering you will exit secure mode.

As an additional protection for you, our system is designed so that you cannot complete your order until you are safely within secure mode.

We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information to us by internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.

Official Orders and Purchase Orders?

We accept official orders and purchase orders from goverment bodies and account customers by fax on 0208 507 9900. You can also call sales free and place your order 0n 0800 056 0462.

Personal Information and Privacy Policy

We will not share your information with any other company or organisation.